Whether it’s Troubleshooting and problem resolution, Frequent error messages, Fix pop-ups, Assist with application problems, Configure wireless network, Fix slow performance, Printer problems, PC Optimization, Email and Outlook problems, and much, much, more, ShopDaTech is here for you…
All ShopDaTech technicians have at least an A+ Computer Certification and are very well versed in the I.T. hardware and software arena from working on a personal computer, developing websites, programming, to administering customer network servers. The owner of the ShopDaTech has been in the computer field for over 20 years and has worked in many I.T. capacities from a Help Desk Tech, a Network Administrator, a College Computer Network Instructor, to a Senior Programmer.
ShopDaTech has three (3) Remote Computer Service Plans:
1) One-Time Computer Plans
2) Yearly Computer Package Plans
3) Managed Computer Service Plans
SERVICE PROCEDURES
ShopDaTech has developed strict service procedures so when our technician connect to your I.T. equipment, there is no fumbling; which waste our time and the customer’s time and money.
SECURITY SCREEN SHARING
Screen sharing and remote control of customer computers is 100 percent permission-based, and data is fully encrypted end-to-end using Secure Socket Layer (SSL) and government-approved 256-bit Advanced Encryption Standard (AES) encryption.
SYSTEM REQUIREMENTS
Microsoft Windows XP or higher, Apple computer or iPad, and/or a Smartphone, plus a high speed internet connection.