OTF PLANS INCLUDES:
Troubleshooting and problem resolution, Frequent error messages, Fix pop-ups, Assist with application problems,
Configure wireless network, Fix slow performance,Printer problems,
Email and Outlook problems, and much, much, more..
These REMOTE PC services are a one time computer fix, excluding PC Check-Up. PC Check-up is a two (2) time fix for one (1) year in which we schedule an appointment for the customer within six (6) months (unless the customer calls to schedule an appointment earlier) after the first appointment. Each computer fix takes from 45 minutes to up to one and a half hour. If we cannot connect to your computer in 15 minutes, the customer will be refunded. Please read ShopDaTech’s company policy for more information.